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RETURN & REFUND POLICY

I gladly accept returns, exchanges, and cancellations

Contact me within 14 days of delivery

Ship items back within: 30 days of delivery

Request a cancellation within 1 hour of purchase

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders

  • Perishable products (like food or flowers)

  • Shower Steamers

  • Intimate items (for health/hygiene reasons)

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Questions about your order?

Please contact me at missconniescraft@gmail.com if you have any problems with your order.

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